Shipping Policy
We ship to most countries in the world.
Shipping Costs
Our shipping costs are based upon the weight and destination of the order. Once you have added an item to your cart, you will be able to get a shipping price from our calculator.
Shipping Methods and Delivery Times
All items ship from Kokomo, Indiana.
Our standard shipping service is FedEx Ground; if you prefer another carrier, please call us.
- Delivery to most areas in the continental US is 1-4 days depending upon location.
- Alaska and Hawaii are typically 6-7 days for delivery.
We offer two expedited shipping options. Cut off time for expedited orders is 2:00 pm ET
- FedEx Standard Overnight (1 Day)
- FedEx 2nd Day Air (1-2 Days)
Shipping Restrictions
Sorry, we cannot ship to PO boxes
Missing or Lost Package
When we ship your order, we provide tracking information so that you can follow the progress of your package. If for some reason it doesn’t arrive, please call us at 765-457-1829 between the hours of 9:00 AM and 5:00 PM ET
Broken or Incorrect Items
All items are insured against breakage unless otherwise noted in the item description.
If your order isn’t correct when it arrives, please contact us immediately so that we can take care of you. Your satisfaction is important to us!
Contact Information
We are located at:
1310 S. Market St.,
Kokomo, IN 46902
We are open from 9:00 AM until 5:00 PM ET Monday through Friday and from 9:00 AM until 1:00 PM ET on Saturday. We are closed on Sundays.
Our phone number is 765-457-1829
Any questions about the information on this page can also be directed to webmaster@KOG.com